✨ Gaming Machine Standards
1482
NEW ZEALAND GAZETTE
No. 56
Hopper Error Conditions
3.7.7
The hopper shall be interfaced in such a way as to allow the software to identify at least the following events:
a) coin paid out;
b) hopper full detection;
c) hopper overflow, if required;
d) hopper coin out sensor failed, disconnected, malfunction or locked;
e) hopper jam or empty detection, no coins past the hopper coin out sensor in time out period; and
f) illegal or extra coin out detection/hopper runaway.
Cashless Out
3.7.8
Gaming machines that transfer money out to a card or an account (for instance, a smart card, or account bet magnetic stripe card), or other devices (such as a site controller or cash kiosk) must do so using a method that is secure and has been proven to be reliable.
Hopper Refill
Hopper Refill Procedure
3.7.9
The refill procedure must be an option clearly different from any other procedure.
3.7.10
When a 'hopper jam/empty' error message or equivalent is displayed, if the gaming machine does not issue clear instructions on the steps necessary to perform either a hopper refill or to reset the fault these must be clearly set out in the operator manual.
Hopper Refill Conditions
3.7.11
Entry to a hopper refill procedure may be via instruction by an attendant from a gaming machine audit mode or while in a hopper empty condition.
3.7.12
In the case of a 'hopper refill' option being chosen; a number of coins equal to the hopper refill amount must be added to the hopper and the hopper refill and hopper level meters updated.
Printers
Ticket Voucher Printing
3.7.13
Ticket voucher printing, as a method of credit redemption, is only permissible where the gaming machine is linked to a CMCS or Cash Control System which allows validation of the printed ticket at a Cashier Station. Where a payout is by ticket voucher printed by the gaming equipment, the gaming equipment must be capable of printing a ticket voucher for all credits owed to the player at the completion of each game.
Cash Ticket Information Required
3.7.14
A valid ticket must contain the following information:
a) the unique gaming equipment terminal identification number;
b) the current date in the prescribed format (see Section 3.3.28 Display of Date and Time);
c) the time of day in the prescribed format (see Section 3.3.26 Display of Date and Time);
d) the value of the credit in numbers and or words;
e) the unique identifying number of the ticket voucher; and
f) the validation (check) number. The validation number computation method must be approved.
Ticket Barcodes
3.7.15
Barcodes or other form of machine readable markings on a ticket must have enough redundancy and error checking to ensure that 99.9% of all misreads are flagged as an error.
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Online Sources for this page:
VUW Te Waharoa —
NZ Gazette 2003, No 56
Gazette.govt.nz —
NZ Gazette 2003, No 56
✨ LLM interpretation of page content
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Software Standard for Gaming Machines
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🏛️ Governance & Central AdministrationGaming Machine, Hopper Error Conditions, Cashless Out, Hopper Refill, Ticket Voucher Printing, Cash Ticket Information, Ticket Barcodes