✨ Gazette Notice
29 MARCH 2010
NEW ZEALAND GAZETTE, No. 35
| Indicator | Description | Guidance / Instruction |
|---|---|---|
| Confirmed Public Reported Escapes of Gas | Any escape of gas confirmed by the business excluding third party damage events, leaks detected by routine survey and no traces events. | Calculated as [Number of confirmed public reported escapes of gas / total length of pipeline [kms]× 1000]. Measurement of PRE will be limited against network assets for which Powerco is responsible, ie assets upstream of, and including, the customer isolation valve (CIV). Interpreted as all calls to the Powerco Call Centre (Network Operation Centre) which do not come from Powerco employees or affiliates and are confirmed. |
| Customer | A connection point assigned a unique national metering identification number or agreed point of supply. | Must be a live/active customer and connected to Powerco’s network. |
| Customer Minutes | Total Customers affected × interruption duration. | |
| Emergency | Can be one of the following events: an unplanned escape and/or ignition of gas that requires the active involvement of any emergencies service (ie, fire service, ambulance); or an unplanned disruption in the supply of gas that affects more than five customers; or the need to evacuate premises as the result of escape or ignition of gas. | |
| Emergency Response Time | The response time is defined as the time elapsed from when an emergency is reported to a Powerco representative until Powerco’s personnel arrives at the location of the emergency. | Recorded in minutes. |
“Representative” is defined as the Powerco call centre representative.
“Personnel” is defined as the faultman called in response to the emergency via the Powerco call centre. |
| Emergency Service Number | Powerco’s emergency services number. | Powerco’s current emergency number 0800 111 848. |
| Interruption | A loss of gas supply upstream at the Customer Isolation Valve (CIV) to a customer. | Except for momentary interruptions of less than a minute, Powerco must record all instances when gas supply has been lost, including the short time taken to replace a defective meter or regulator. |
| Interruption Duration | The time difference between the start time of the initial interruption and the interruption end time. | Interruption duration must be recorded in minutes. Rounding up to the nearest minute is permitted. Powerco must notify the Commission of any instance where the duration is an approximation and will disclose the total amount of instances where the duration is an approximation. A full listing of associated interruptions will be provided on request. |
| Interruption End Time | The time at which the supply of gas is restored to the customer’s isolation valve. | If multiple end customers are affected by interruption, a multi-stage restoration may occur. If a multistage restoration occurs, end times will be as per time restored to each stage or end customer. |
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NZ Gazette 2010, No 35
✨ LLM interpretation of page content
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Amendment to the Commerce Act (Powerco Natural Gas Services) Authorisation 2008
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🏭 Trade, Customs & IndustryCommerce Act, Authorisation, Powerco, Natural Gas, Amendment, Commerce Commission