✨ Gaming Machine Fault Handling
NEW ZEALAND GAZETTE
No. 32
Gaming Machine Faults
Action on Occurrence of a Fault Event
3.16.3 Events listed in Table 3-6 : Gaming Machine Faults and Remedial Actions must cause a clearly displayed message that an event has occurred and, unless otherwise indicated, must also result in the following:
a) all player inputs except a Service Button must be disabled including coin and banknote input;
b) an identifiable alarm must be sounded for at least 1.5 seconds;
c) any game play must be saved in its current incomplete condition. The reels must cease spinning immediately; and
d) if the gaming machine was in hopper payout, the hopper must be turned off and the brake applied.
Action on Clearance of a Fault Event
3.16.4 The following actions must be performed on clearing of the fault:
a) any messages must be removed;
b) any relevant player inputs must be re-enabled;
c) the alarm must be turned off; and
d) any game play when the fault event occurred must recommence from the beginning of the play or from the point at which the interruption occurred and conclude normally, using the data that was saved previously.
Faults to be Treated as Events
3.16.5 The following table defines faults that are to be treated as events, together with the remedial action to be taken to clear the fault:
Table 3-6 : Gaming Machine Faults and Remedial Actions
| Fault | Definition | Cleared by: |
|---|---|---|
| Coin Yo-Yo | Inserted coin detected moving in the incorrect direction: | |
| Cleared by an attendant intervention, e.g. key | ||
| A single Coin Yo-Yo may be treated as an information only event | activation | |
| Consecutive Coin Yo-Yos are to lead to a gaming machine fault condition | ||
| Coin-in Jam | Coin detected not moving - e.g. sensors are continually blocked | Cleared by an attendant intervention, e.g. door |
| open/closed | ||
| Coin to Cashbox or | Coins (exceeding a manufacturer-defined amount or ratio) detected going to the cashbox instead | |
| Diverter Fault | of the hopper, or vice-versa. | Cleared by the fault being rectified |
| (count of misdirected coins may be reset on power-up) | ||
| Hopper Empty | Coins not passing a hopper output sensor within a specified time | Cleared by an attendant intervention, e.g. door |
| open/closed | ||
| Hopper Jam | The hopper output sensor(s) are blocked | Cleared by an attendant intervention, e.g. door |
| open/closed |
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Online Sources for this page:
VUW Te Waharoa —
NZ Gazette 2002, No 32
Gazette.govt.nz —
NZ Gazette 2002, No 32
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Gaming Machine Fault Handling Procedures
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🏭 Trade, Customs & IndustryGaming machines, fault events, remedial actions, alarm, player inputs, hopper payout