✨ Service Specification for Health Services
1366 NEW ZEALAND GAZETTE, No. 55 23 MARCH 2005
PART C: SERVICE SPECIFICATION
C1. Services
C1.1
The Provider must provide the Services in accordance with this Part C.
C1.2
The terms and conditions of this Notice apply to the Provider in relation to every Eligible Person to whom the Provider provides Services for which either the Provider or the Eligible Person makes a Claim for payment from the Ministry under this Notice.
C2. Service Information
C2.1
The Provider must make available to Eligible Persons and their families or whanau all relevant information regarding the Services, which shall include, but is not limited to:
(a) the Services that the Provider offers;
(b) the location of those Services;
(c) the hours the Services are available;
(d) how an Eligible Person may obtain the Services;
(e) Eligible Persons’ rights and responsibilities, including a copy of the Code of Health and Disability Services Consumers’ Rights 1996;
(f) availability of cultural support; and
(g) any other information that is important for Eligible Persons who wish to receive the Services from the Provider.
C2.2
The information must be presented in a manner appropriate to the communication needs and capabilities of Eligible Persons and their families or whanau.
C3. Service Objectives
C3.1
In providing the Services the Provider must be centred on the Eligible Person. This includes, but is not limited to:
(a) assisting the Eligible Person in achieving or maintaining a good quality of life through the provision of the Services;
(b) ensuring that the Services are provided in a manner that shows respect for Eligible Persons’ religious and cultural beliefs and practices; and
(c) acknowledging, valuing and encouraging the involvement of families or whanau in the provision of the Services where requested by the Eligible Person.
C3.2
In providing the Services the Provider must ensure the Eligible Person’s privacy. This includes, but is not limited to:
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Online Sources for this page:
VUW Te Waharoa —
NZ Gazette 2005, No 55
Gazette.govt.nz —
NZ Gazette 2005, No 55
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Service Specification for Health Services
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🏥 Health & Social WelfareHealth Services, Provider Requirements, Eligible Persons, Service Information, Service Objectives