New Zealand Gazette – 2004 – No. 37

Page 938

✨ Electricity Distribution Thresholds Notice 2004

938 NEW ZEALAND GAZETTE No. 37

(c) customer communication: at least once during the period of 2 years
ending 31 March 2006, and at least once during the period of 2 years
ending 31 March 2008, a distribution business is to—

(i) properly advise (or ensure that another person properly advises
on its behalf) its customers (or another person that accurately
reflects the interests of those customers) about the price-quality
trade offs available to them in relation to the goods and
services provided by the distribution business; and

(ii)    consult (or ensure that another person consults on its behalf)
with its customers (or another person that accurately reflects
the interests of those customers) about the quality of goods and
services that they require, with reference to the prices of those
goods and services; and

(iii)   properly consider the views expressed by customers during and
after that consultation; and

(iv)    adequately take these views into account when making its asset
management decisions.

(2) If, during the period from the reference date to an assessment date, a distribution
business is involved in a purchase, merger, takeover, disposal, or other
transaction, which results in a change in its total customers or system length of
10% or more, subclause (1)(a) and (b) will apply as if the transaction occurred on
31 March 1998.

(3) If, during the period from the reference date to an assessment date, fixed assets
used for providing specified services (or rights to such assets) are transferred
between Transpower and a distribution business and the distribution business
provides the Commission with evidence that the transfer, of itself, did not create
an increase in SAIDI or SAIFI of the distribution business, subclause (1)(a) and
(b) will apply as if the transfer occurred on 31 March 1998.

(4) Despite the other provisions of this clause 6, if the Commission is satisfied that,
because of lack of information, it is not practicable to determine whether a
distribution business has complied with subclauses (1), (2) and (3), the
distribution business will be regarded as having complied with the quality
threshold if it demonstrates beyond reasonable doubt, by use of an alternative
approach that has equivalent effect to those subclauses, that the substance of those
subclauses has been complied with.

7 Information requirements

(1) The Commission hereby requires every distribution business to publicly disclose
and publish on the Internet, within 35 working days of each assessment date, the
following statement and documents:

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