✨ Provider Quality Specifications
7 NOVEMBER
NEW ZEALAND GAZETTE
SCHEDULE D: PROVIDER QUALITY SPECIFICATIONS (PQS)
D1 PROVIDER QUALITY SPECIFICATIONS APPLY TO ALL SERVICES
D1.1 You agree that your Services will comply with the provider quality specifications outlined in this Schedule, insofar as these are reasonably achievable within the amount of funding provided.
D1.2 If you are unable to meet any of these provider quality specifications you agree to notify us in writing and identify the reasons for your inability to comply.
D2 QUALITY IMPROVEMENT
D2.1 You agree to have systems and processes for the ongoing development of service quality.
D2.2 You agree to have processes to bring the perspectives of Māori to the planning and development of your Services. These processes will be suited to the scope and location of the Services provided and their impact on Māori.
D3 CONSUMER RIGHTS
D3.1 You agree that Services provided by you will meet all requirements of the Code of Consumers’ Rights. This includes ensuring that the Code of Consumers’ Rights is prominently displayed and copies are readily available to Patients using the Services.
D4 ENTRY TO SERVICES
D4.1 You agree to ensure that access and eligibility criteria for the Services as stipulated in this Notice are met.
D4.2 You agree to ensure that adequate and accurate information about the Services is available to referrers or Patients or potential Patients to facilitate Patient access to Services, including after-hours Services as applicable.
D4.3 Where Patients are eligible for Services under this Notice and are declined, you agree to ensure that processes are in place to ensure the immediate safety of the Patient and others including:
a. sufficient preliminary assessment to ensure that the Patient does not require the Service; and
b. advising the Patient and/or their family and/or whanau of alternative Services and if necessary formally referring the Patient to an Oral Health Provider; and
c. advising the Patient of the reasons for declining to provide the Services.
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Online Sources for this page:
VUW Te Waharoa —
NZ Gazette 2003, No 151
Gazette.govt.nz —
NZ Gazette 2003, No 151
✨ LLM interpretation of page content
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Provider Quality Specifications for Oral Health Services
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🏥 Health & Social WelfareProvider obligations, Quality improvement, Consumer rights, Service access, Eligibility criteria, Patient safety