210 NEW ZEALAND GAZETTE No. 12

• Customer requirement for the provision of facilities management services by Telecom.

1. A customer was allowed a discount of 11.53% on a 384kbit/s Lightstream service.
2. A customer was allowed a discount of 11% on a 64kbit/s Tastream service.
3. A customer was allowed a discount of 10% on a 128kbit/s Lightstream service.
4. A customer was allowed a discount of 10% on a 64kbit/s Lightstream service.
5. A customer was allowed a discount of 15% on a 64kbit/s Skystream service.
6. A customer was allowed a discount of 14.9% on a 64kbit/s Lightstream service.
7. A customer was allowed a discount of 12.5% on a 128kbit/s Skystream service.
8. A customer was allowed a discount of 12.5% on a 9.6kbit/s Lightstream service.
9. A customer was allowed a discount of 13.5% on a 19.2kbit/s Tastream service.
10. A customer was allowed a discount of 21.16% on a 64kbit/s Skystream service.
11. A customer was allowed a discount of 20% on a 64kbit/s Skystream service.
12. A customer was allowed a discount of 15.7% on a 128kbit/s Lightstream service.
13. A customer was allowed a discount of 20.55% on a 19.2kbit/s Lightnet service.
14. A customer was allowed a discount of 20.25% on a 128kbit/s Lightnet service.
15. A customer was allowed a discount of 10.42% on a 19.2kbit/s Lightnet service.
16. A customer was allowed a discount of 16.02% on a 128kbit/s Skystream service.

3.6 STARCOM DISCOUNTS

For citydial/deskdial/nzdial/aussie dial calls there may be an additional discount based on monthly volume. This would be available on a companywide basis, ie each office’s total can be consolidated to give the volume break.

An additional 2% discount on variable charges may be allowed for a customer who has been on the network for more than 1 year.

Two customers were allowed further discounts up to 10% on normal StarCom rates for citydial or worldial charges. Such discounts were due to the significant volume of traffic committed to by the customer and were available only on certain pre-determined routes.

3.7 OTHER DISCOUNTS

3.7.1 National Telephone Services

A customer was allowed a discount of up to 2% on national calls. This discount was allowed due to the agreement of the customer to participate in the trial of a new service.

Pursuant to a promotional offer to residential customers the installation charge was waived on the installation of a second line. The following special conditions applied to this offer:

• The offer only applied to Auckland ROC customers;
• The offer only applied to second lines;
• Only Residential customers were eligible;
• Installation could only be undertaken on Wednesdays and Thursdays;
• A charge would be made for any external cabling work if required;
• The offer was not available to customers with overdue accounts;
• The offer was for the account holder at the existing account address;

A number of telecommunications services (both prescribed and non-prescribed) have been supplied to Wellington ROC customers. In each of these cases the service had to be taken for 12 months. These were as follows:

a) One business telephone line, customer premises equipment, S.P.O.T services, local calls, national calls, and international calls. The maximum discount was 31.7%. The actual discount varies according to the amount of calls made by the customer. This offer was withdrawn on 4 December 1992.

b) Two business lines, certain customer premises equipment, S.P.O.T services, local calls, national and international calls. The maximum discount under this package was 24.2%. The actual discount varies according to the amount of calls made by the customer. This offer was withdrawn on 4 December 1992.