31 JULY NEW ZEALAND GAZETTE 2639

National Calls.....................................................................12%
International Calls..........................................................5%

Customers qualify for the Connect Bonus of 2% of their target expenditure at the end of the 12 month period, if the pre-determined expenditure target is reached.

Call Types

Savings apply to the following National and International Calls:

• Direct Dial Calls
• Calls to NZ Islands
• NZ Direct
• Calls to Scott Base Telephone Service
• Calls during Telecom price specials

Note:
Telecom Local calls and calls from the Scott Base Telephone Service network are excluded.

Customised Connect Plan Packages

In addition to the above discounts customers were allowed a discount of up to 2% on National Calls, up to 6% on International Calls and a bonus discount of up to 4% on all annual billed revenue (provided predetermined target expenditure is met). These discounts were allowed in order to recognise the substantial commercial relationship with each customer; to increase national and international call volumes; and to address market requirements.

5.2.4 Residential Call Savings Plans

Friends & Family

Friends & Family Call Savings Plans are available to residential customers. Customers who choose a Friends & Family plan agree to a minimum monthly payment and in return receive savings on Direct Dial National or International Calls between 6 p.m. and 8 a.m. Monday to Friday, all day Saturday and Sunday and all day on National Statutory holidays. Customers can select a Friends & Family National Call Savings Plan or a Friends & Family International Call Savings Plan, or both. The following conditions are associated with Friends & Family:

• Customers must take service pursuant only to the Standard Terms & Conditions for Telecom Network Service to Residential customers. Friends & Family plans shall not apply to a customer who receives service on terms and conditions which vary from those standard terms.

• Friends & Family Call Savings plans apply to individual telephone accounts, which may not be aggregated for the purposes of these savings plans.

• Enrolment in any Friends & Family Call Savings Plan will come into effect on the bill after a customer's enrolment application has been processed. If the customer's next bill is due to be mailed within the three days immediately after enrolment, the call savings plan may not apply until the following bill.

• Once enrolled on a Friends & Family Call Savings Plan, Telecom will debit the customer's appropriate residential telephone account each month with the purchase price of the block of calls. This purchase price represents the minimum amount payable each month on National or International Calls by that customer for the billing number with the Call Savings Plan and does not include any additional charges incurred.

• Savings are credited to a customer's monthly account for the billing number which is enrolled on the Friends & Family Call Savings Plan and presented in a summary on the statement.

• A customer cannot carry forward, from one month to the next, unused portions of their purchased block of calls.

• Savings from these plans continue until
  (1) the Friends & Family Call Savings Plan the customer is enrolled on terminates, or
  (2) the customer chooses to enrol in another plan, or
  (3) the customer withdraws from the plan.

• Customers may request suspension from a plan for one or more complete billing periods where the customer knows in advance that the volume of calls they will make in a given month will fall below their minimum monthly payment. Any Friends & Family Call Savings Plan can be suspended with 3 working days notice. No savings are applied to the customer's calls until they advise they wish to return to a plan.

• Friends & Family Call Savings Plans can be cancelled with 3 working days notice. Customers can cancel by giving written or oral notice to their local Telecom office.

Call Savings